Course Catalog / BMU 070 / Lesson 5 of 5
BMU 070
Lesson 5: Free help with paperwork (capstone)
Quick review
1. Name two of the five things to check in a lease.
See the answer
Any two: rent and dates, deposit, fees, utilities and repairs, ending and renewing.
Why this matters
You do not have to do paperwork alone. Free help is out there. Your library, legal aid, and the office that sent the form can all help.
In this lesson you learn where to find free help. Then you finish your capstone: a complete practice form and your kit checklist.
Start with what you already do
You already ask for help in other parts of life. You ask a friend for a ride or a neighbor for a tool.
Common belief: Help with forms always costs money.
What is actually true: Lots of help is free. Public libraries and legal aid groups help with forms at no cost, and so do IRS VITA tax sites for people who qualify.
In this lesson you will
- Name three places to get free help
- Get help from your library
- Find free legal aid near you
- Finish your practice form and kit checklist
Key words
- legal aid
- Free legal help for people with low income.
- agency
- A government office, like the IRS or Social Security.
- librarian
- A person at the library who helps you find things.
- volunteer
- A person who helps for free.
Short explanation
Three places can help for free: your public library, legal aid, and the agency that sent the form or letter. Pick the one that fits your problem.
Step 1: Ask at your library
Libraries have free computers, printers, and staff who help. Many libraries also help people find, print, and fill out government and job forms. Ask at the front desk what help yours offers.
Step 2: Call legal aid for legal papers
For a lease problem, an eviction paper, or a court letter, try legal aid. The Legal Services Corporation pays for 129 legal aid groups across the country. Its website lets you search by your address. LawHelp.org has free legal forms and facts too.
Step 3: Ask the agency itself
The office that sent the form can answer questions about it. Get the phone number from its real website. USAGov also has a free help line: 1 844 USAGOV1 (1 844 872 4681). A real person will answer your question or tell you where to go.
Step 4: Get free tax help
The IRS runs free tax help called VITA. It is for people who generally make about $70,244 or less, people with disabilities, and people who speak limited English. Sites are often at libraries, schools, and community centers.
Step 5: Bring your papers
Bring the form or letter, your ID, and your kit. Write your questions down before you go. Help goes faster when your papers are ready.
Your capstone
Finish two things. First, a complete practice job form from Lesson 1, with every required box filled in, signed, and dated. Second, your kit checklist from Lesson 2, with each paper marked have it or need it, and who to contact for each need it paper. Then check it on the Course project page. BMU does not collect your papers.
Text version of this figure
- Question 1: Need a computer, printer, or form help? Yes: Library.
- Question 2: A lease or court paper? Yes: Legal aid: LSC.gov.
- Question 3: A tax return? Yes: VITA free tax help.
- If every answer is no: Call the agency, or USAGov.
Worked example: Pick the right help
Three made up people need help.
| Part | Model | Why it works |
|---|---|---|
| Rosa | A job form online, and she has no printer at home. | Library: free computer, printer, and staff help. |
| Lou | A court letter about his lease. | Legal aid: search the Legal Services Corporation site by address. |
| Ben | A question about a benefits letter. | The agency: the number from its real website. |
Practice: Pick the help
A made up worker named Kim needs help with her taxes. She makes about $40,000 a year. Where can she get free help?
Check your practice: feedback
VITA, the IRS free tax help. She can find a site near her with the IRS locator tool or by calling 800 906 9887.
Many VITA sites are at libraries and community centers.
Common mistakes
- Paying someone to fill out a simple form. Ask the library or the agency first. It is free.
- Going for help without your papers. Bring the form, your ID, and your questions.
- Waiting until the last day. Get help early, before the deadline.
Try it: Finish your capstone
Pick your scenario:
- I need help with a form
- I need help with a legal paper
- I need help with taxes
- Take out your practice job form from Lesson 1.
- Check that every required box is filled in, signed, and dated.
- Take out your kit checklist from Lesson 2.
- Check that each paper is marked have it or need it.
- Next to each need it paper, write who to contact.
- Write one place you will go for free help.
- Then check it on the Course project page.
Do it by: in 2 weeks
Reflect
Which free help would you use first? Why?
Check your understanding
1. Where can you get free help with a government form and a printer?
- Your public library.
- A paid form filing website.
- A notary office.
See the answer and feedback
A is correct. Right. Libraries have staff, computers, and printers.
B: Those sites charge for help you can get free. Try your library. Review Step 1.
C: A notary checks signatures. They are not there to help fill out forms, and many charge. Review Step 1.
2. You got a court letter about your lease. Where can you look for free help?
- A paid online form site.
- Legal aid.
- The landlord's office.
See the answer and feedback
B is correct. Right. Search the Legal Services Corporation site by address.
A: Paid sites are not lawyers. Look for free legal aid. Review Step 2.
C: The landlord is the other side. Look for free legal aid. Review Step 2.
3. What is VITA?
- A paid tax prep chain.
- An IRS audit program.
- Free tax help from the IRS.
See the answer and feedback
C is correct. Right. For people who generally make about $70,244 or less, and others.
A: VITA is free. It is run with IRS help. Review Step 4.
B: VITA does not audit anyone. It gives free tax help. Review Step 4.
Takeaway: free help
- Library: forms, computers, printers
- Legal aid: leases, court papers
- The agency: its real phone number
- USAGov: 1 844 USAGOV1
- VITA: free tax help
- Bring your papers and questions
Capstone rubric
This is your course project. It is checked on 6 rows: Required boxes, Clear and in ink, Signed and dated, Safe practice, Kit checklist, Next step. See what Ready means on the Course project page.
When it is done, build it on the Course project page and press Check my project. Your certificate needs it.
Use it: 7 days and 30 days
In 7 days: start getting one need it paper from your kit checklist.
In 30 days: check your kit, mark what changed, and retake the self check.
Recap
- The library helps with forms.
- Legal aid helps with legal papers.
- The agency answers questions about its forms.
- VITA gives free tax help.
You now have: a complete practice form and a kit checklist marked have it or need it.
Next up
Take the Posttest to earn your Certificate of Completion. BMU 070 is free. There is no paywall and no fee. Want to keep going? BMU 060 Writing That Works (All Access, Lesson 1 free) helps you write clear letters and complaints. All Access is $9.99 a month and gives you unlimited access to the course catalog. Sign up free as a Founding Member. BMU 072 Smart Buyer: Compare, Sign and Dispute (All Access, Lesson 1 free, coming soon) goes further with contracts and bills.
Your certificate needs both the Posttest and your course project.
Sources
- American Library Association: Public Library Funding and Technology Access Study, 2010 to 2011 (background; no newer national number found) (current as of Oct 29, 2026)
- Legal Services Corporation: I need legal help (find free civil legal aid; LawHelp.org) (current as of Oct 29, 2026)
- USAGov: How to replace lost or stolen ID cards (last updated November 17, 2025) (current as of Oct 29, 2026)
- IRS: Free tax return preparation for qualifying taxpayers (VITA and TCE; last updated October 19, 2026) (current as of Oct 29, 2026)

