Writing That Works

Media coming soon. Audio and video for this course are on the way. The full course is here as text today.

Who this course is for

• You want your emails and texts to get faster, better answers
• You need to write to a boss, a teacher, a company, or an office
• You want a calm, clear way to complain about a bill or a product

What you will be able to do

• Put the main point in the first sentence of a message.
• Write a clear subject line and a short email with a specific request.
• Match tone to the reader (boss, teacher, company, family).
• Write a complaint that states the problem, the proof, and the fix wanted.
• Check a message for errors using read aloud and a spelling tool.

Syllabus

3 weeks · 5 lessons · each lesson has a short read, a Try it action step, and in most lessons a quick check

Week 1

• Lesson 1: Lead with the point Free preview
• Lesson 2: Emails that get answers

Week 2

• Lesson 3: Texts and messages at work and school
• Lesson 4: Complaints that get results

Week 3

• Lesson 5: Check it before you send it (capstone)