Course Catalog / BMU 160 / Glossary
Glossary
Keep this page open while you study, or print it. See also the job aid.
- active listening
- Listening in a way that shows you understand, by repeating back and asking.
- agenda
- The list of topics for a meeting.
- ask
- What you want the listener to do, decide, or know next.
- call to action
- The CDC term for the ask: what you want people to do after they hear the message.
- checklist
- A short list you use to rate your talk the same way each time.
- example
- A short, real detail that shows why the point matters.
- follow up
- A short note after a meeting to confirm what was agreed.
- key word notes
- A few words for each part of the talk, not every sentence.
- link phrase
- A short phrase that connects your point to what someone just said.
- main point
- The one thing you want people to remember.
- nerves
- The body's stress reaction before something that matters.
- open question
- A question that cannot be answered with just yes or no.
- public comment
- Time set aside at some public meetings for community members to speak.
- Recorder
- A recording app on many Android phones, including Google Pixel phones.
- reframe
- Giving a feeling a new name, such as calling nerves excitement.
- repeat back
- Saying what you heard in your own words to check you got it.
- replication
- A new study that repeats an old one to see if the results hold.
- slow breathing
- Slow, deep, even breaths from the belly, also called diaphragmatic breathing.
- teach back
- A health care method where people explain back, in their own words, what they need to know or do.
- Voice Memos
- The iPhone app for recording sound.