Glossary

Read It, Get It: Make Sense of Your Mail. Every key word from the lessons, A to Z, with the lesson that teaches it.

Keep this page open while you study, or print it. See also the job aid.

211: A free phone number that connects you with local help. (Lesson 5)
context: The words and sentences around a word. (Lesson 2)
deadline: The last day to do something. Look for words like due, by, or before. (Lesson 1)
define: To tell what a word means. (Lesson 2)
for your information: Just so you know. No action needed. (Lesson 4)
heading: A short title over a part of a letter, often in bold. (Lesson 3)
legal aid: Free help with civil legal problems for people with low income. (Lesson 5)
may: You can choose to do it. (Lesson 4)
must: You have to do it. (Lesson 4)
next step: The one thing you will do next about the letter. (Lesson 1)
read aloud: A phone tool that reads words on the screen out loud. (Lesson 2)
read close: Read slowly and carefully, maybe more than once. (Lesson 3)
sender: The person or group who sent the letter. (Lesson 1)
skim: Look over a page fast to find the main parts. (Lesson 3)
summary: A short telling of the main points in your own words. (Lesson 5)