Course Catalog / BMU 010 / Lesson 1 of 5
BMU 010
Lesson 1: Email that works: passphrases and two step login
Warm up
1. Think of one thing you need email for, like a job, a bill, or your child's school.
See the answer
This course helps you do those things with less stress.
Why this matters
Jobs, landlords, schools, and doctors all use email. Your email is also the key to your other accounts. If someone gets into it, they can reset your other passwords.
CISA, the federal agency for cyber safety, gives three simple steps: use strong passwords, turn on a second login step, and keep your phone updated. You will do all three in this lesson.
Start with what you already do
You already lock your front door. A strong password is a lock for your email.
Common belief: A short password with my birthday is fine because no one cares about my email.
What is actually true: CISA says simple passwords and personal facts like birthdays and pet names are not safe. Scammers try them first.
In this lesson you will
- Make a strong passphrase for your email
- Turn on two step login
- Turn on automatic updates on your phone
Key words
- passphrase
- A password made of 4 to 7 random words strung together.
- two step login
- A second check after your password, like a code sent to your phone. CISA calls it MFA.
- update
- A fix from the maker of your phone or app. Many fix safety problems.
Step 1: A strong passphrase
CISA says strong passwords are long, random, and unique.
- Long: at least 16 characters.
- Random: one easy way is a passphrase of 4 to 7 words that do not go together.
- Unique: a different one for each account.
- A password manager app can make and store them for you.
Here is a made up sample: lamp river pickle seven. Do not use this one. Make your own.
Step 2: Two step login
CISA says a second login step, called multifactor authentication or MFA, makes you much safer. After your password, you also enter a code.
| Kind of second step | How it works |
|---|---|
| Text or email code | A code is sent to your phone or another email. |
| Authenticator app | An app on your phone shows a new code every 30 seconds. |
Look for it in your email account's security settings. It may be called 2 Step Verification or two factor.
Step 3: Updates on
CISA says many updates fix safety risks. Do not tap Remind me later. Turn on automatic updates in your phone's settings.
Text version of this figure
Lock your email. Three steps from CISA.
- Step 1, Strong passphrase: 16 or more characters, random words, one per account.
- Step 2, Two step login: A code by text, email, or app.
- Step 3, Updates on: Turn on automatic updates.
- Never share: No real company asks for your password or code.
- Email you can trust: Ready for jobs, bills, and school.
Source: CISA Secure Our World (Oct 29, 2026).
Worked example: Rita locks her email
- Rita's password was her dog's name and her birth year.
- She makes a new passphrase of five random words and writes it in a safe place at home.
- She opens her email security settings and turns on 2 Step Verification with a text code.
- She turns on automatic updates on her phone.
Rita is a made up example.
Worked example 2: Ben fixes a reused password
Ben used Ben2024! for his email and his bank. It is short, it has his name, and it is the same on two accounts. CISA says each account needs its own long, random password.
He makes a new passphrase of five random words for his email, and a different one for his bank. He turns on two step login with an authenticator app. Then he adds a recovery phone number to his email. Google says recovery info helps you get back in if you forget your password or get locked out, and you cannot add it once you are locked out.
Two days later, a text says: Your account is locked. Reply with the code we just sent. Ben did not ask for a code, so he does not reply.
Ben is a made up example.
Practice: Strong or weak
Use the CISA rules: long (16 or more characters), random, and unique. Decide for each one.
- Maria1985
- pickle lantern hockey ocean, used only for email
- lamp river pickle seven, copied from this lesson
- A text asks you to reply with the login code you did not ask for.
Check your practice: feedback
- Weak. Short, and it uses a name and a year.
- Strong. Four random words, long, and used for one account.
- Weak now. It is printed in a lesson, so anyone can see it. Make your own.
- Do not reply. Never share a code. Real companies do not ask for it.
Common mistakes
- Using the same password everywhere. Use a different one for each account.
- Giving a login code to someone who calls you. Never share it. Hang up.
- Putting off updates. Turn on automatic updates.
Try it: Lock your email
Pick your scenario:
- I have an email account
- I need to make an email account
- I share an email with family
- Make a new passphrase of 4 to 7 random words.
- Change your email password to it.
- Turn on two step login.
- Turn on automatic updates.
- Do not type your real password into any BMU page.
Do it by: today
Reflect
Which other account should you lock next?
Check your understanding
1. Which password is strongest?
- fish
- Rex1990
- cloud tiger spoon brick
See the answer and feedback
C is correct. Yes. It is long and uses random words.
A: Too short. Review Step 1.
B: Pet names and years are easy to guess. Review Step 1.
2. Someone calls and asks for the code your email just sent you. What do you do?
- Do not share it
- Read it if they know your name and address
- Share it if they say they are from the company
See the answer and feedback
A is correct. Yes. Never share a login code.
B: Scammers often know your name and address. Never share a code. Review the figure.
C: Real companies do not ask for the code. Never share it. Review the figure.
3. Your phone says an update is ready. What does CISA suggest?
- Wait until the phone starts to run slow
- Install it
- Turn off updates to save data
See the answer and feedback
B is correct. Yes. Many updates fix safety risks.
A: Updates fix security holes. CISA says to install them soon. Review Step 3.
C: Updates fix security holes. CISA says to install them, and you can use WiFi to save data. Review Step 3.
Takeaway: lock your email
- Long, random, and unique passphrase for each account
- Turn on two step login
- Add a recovery phone or email
- Never share a code
Recap
- Your email is the key to your other accounts.
- Use a long, random, unique passphrase.
- Turn on two step login.
- Turn on automatic updates.
You now have: an email account with a strong passphrase, two step login, and updates on.
Next up
Next you will scan a paper page with your phone. Go to Lesson 2: Scan, save, and find your files.
Sources
- CISA Secure Our World: Use Strong Passwords (current as of Oct 29, 2026)
- CISA Secure Our World: Turn On Multifactor Authentication (current as of Oct 29, 2026)
- CISA Secure Our World: Update Software (current as of Oct 29, 2026)
- Google Account Help: Set up recovery options (current as of Oct 29, 2026)

