Tutor Guidelines
These rules keep students, families and tutors safe. Every tutor agrees to them before approval. Students and parents should read them too.
How BMU Tutors works
BMU only introduces students and tutors. We review applications, approve tutors, and send introductions by email. We do not run the sessions, and we do not handle payments yet.
Conduct
- Be respectful, patient and on time. Cancel early if you cannot make it.
- Teach honestly. Do not claim titles, credentials or results you do not have.
- No harassment, discrimination, sales pitches or recruiting students into other programs.
- Keep student information private. Do not share, post or record anything about a student without permission.
- Do not do graded work for a student. Help them learn to do it.
Safety: online or phone only
- Sessions happen online by video or by phone. No in person meetings.
- Use a well known, public video tool with a meeting link. Do not ask anyone to install unknown software or share their screen with private accounts open.
- Do not ask for passwords, bank details, Social Security numbers or other private information.
- Keep contact to session scheduling and learning. Do not move students onto personal social media.
- If anything feels wrong, stop the session and tell us at hello@bettermeuniversity.com. In an emergency, call 911. If someone is in crisis, call or text 988.
Payments: none outside BMU for now
Paid tutoring through BMU is not open yet. Until it is, tutors must not ask for or accept payment directly from students or families. That includes cash, payment apps, gift cards and bank transfers. Rates on tutor cards are planned rates for when BMU payments open. Students: never pay a tutor directly, and tell us if you are asked to.
Students under 18
- A parent or guardian must be on the tutor request, and we email the parent or guardian, not the student.
- Tutors must pass a background check and be cleared by BMU before working with anyone under 18.
- A parent or guardian should be nearby during sessions, and the session should happen in a shared space at home.
- All messages go to or include the parent or guardian. No private one to one messaging with a minor.
Tutors are independent
Tutors are independent people, not BMU employees, agents or contractors. Tutors are responsible for their own teaching, schedules and any taxes. BMU approval means a tutor applied and agreed to these guidelines. It is not a license, a certification or a guarantee.
No guarantee of results
BMU does not guarantee a match, a tutor's availability, or any result such as a grade, a job offer or a test score.
Not an accredited institution
BMU is not an accredited institution. Tutoring through BMU does not award college credit, degrees, diplomas, licenses or professional certifications.
Breaking the rules
We may remove a tutor from the directory at any time, including for breaking these rules or for a concern about safety.